Answer Every Call — Even When You Can't
A 24/7 AI receptionist for UK trades and home service businesses. It answers the calls you miss — out of hours, mid-job, hands full — so the enquiry doesn't just ring out to a competitor. From £99/month.
The First Business to Reply Wins the Job
Most callers who hit voicemail don't leave one. They just call the next name on Google. If you're up a ladder, under a sink or driving between jobs, that call rings out — and the job goes to whoever picked up.
The AI Receptionist closes that gap. It answers immediately, every time, so the only thing that decides whether you win the job is whether you're the right trade for it — not whether you happened to have your phone in your hand.
- Answers within seconds, 24 hours a day
- Never sends a caller to voicemail
- Details land with you the moment the call ends
From Missed Call to Captured Job in Seconds
1. The Call Comes In
A customer calls your usual number — day, night, weekend. If you can't pick up, the AI Receptionist does, instantly.
2. It Handles the Conversation
On Basic, it takes a name, number and job message. On Growth, it also asks qualifying questions and can book the job. Pro adds answers to your common questions and puts emergencies through to a live person.
3. You Get the Details
The message lands with you straight away. On Growth and Pro, it's pushed straight into your CRM as a qualified lead, ready to action.
Three Tiers — Full Access, No Hidden Gates
Every plan includes your own CRM login. No usage cap on any tier. Basic and Growth: calls, AI voice minutes and texts (SMS/WhatsApp) are billed per minute or per message on top. Pro: unlimited AI calls and chat replies; phone line and texts billed on usage.
Basic
The essentials — a message, not a voicemail.
- 24/7 AI call answering
- Takes name, number & job message
- Missed-call text-back
- Your own CRM login included
- No usage cap. Calls, AI minutes & texts billed on usage
Growth
Qualified leads, pushed straight to your CRM.
- Everything in Basic
- Structured lead capture & qualifying questions
- Pushed straight into your CRM
- Calendar & booking integration
- Custom voice (optional)
- AI chat widget on your website
- Free extra: a website or 4 social media graphics a month
- No usage cap. Calls, AI minutes & texts billed on usage
Pro
Full access — nothing gated behind another tier.
- Everything in Growth
- FAQ handling in your own business's voice
- Call routing to a live person for emergencies
- Multiple phone lines / locations
- Unlimited AI calls & chat replies. Phone line & texts billed on usage
Free extra on Growth and Pro, choose one: a free website (our Basic build, normally £149) with free hosting for as long as you're on the plan, or 4 new social media graphics every month. If you cancel within your first 6 months, the website is taken down. If you cancel after 6 months, all the website's files are yours to keep.
AI Receptionist Questions
Will it sound like a robot to my customers?
No. It's set up to sound like a normal, professional call handler for your business — plain English, no corporate fluff. We work with you to get the tone right.
Is there a limit on how many calls it can take?
No. There is no usage cap on any tier. On Basic and Growth, calls, AI voice minutes and texts are billed per minute or per message on top of the monthly fee. Pro includes unlimited AI calls and chat replies; the phone line and texts are still billed on usage.
What's the difference between the tiers?
Every tier includes your own CRM login. Basic takes a name, number and job message — nothing more. Growth adds qualifying questions and pushes leads straight into your CRM, plus calendar booking, an optional custom voice and an AI chat widget on your website. Pro adds FAQ handling, call routing to a live person for emergencies, and support for multiple lines or locations.
Do I need a WebSmart website to use this?
No — the AI Receptionist works with your existing phone number regardless of who built your website, or whether you have one at all.
Can I see what was said on each call?
Yes. Every captured message is logged and sent straight to you — on Growth and Pro, it's also logged in your CRM.